DESIGNATED DISPUTE RESOLUTION ORGANIZATION

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  2. DESIGNATED DISPUTE RESOLUTION ORGANIZATION

Japan Investment Adviser Co., Ltd.(hereinafter referred to as "the Company") has entered into a basic agreement for the implementation of procedures for dispute resolution services with designated dispute resolution organizations in accordance with Article 12-2-2 of the Money Lending Business Act.
The designated dispute resolution organization for the Company's money lending business is as follows.

Name Money Lending Business Consultation and Dispute Resolution Center (within Japan Money Lenders Association)
Address 108-0074 
Futabatakanawa Bldg,2F 3-19-15 Takanawa Minato-ku. Tokyo
TEL 0570-051-051 
(Mobile Phone:03-5739-3861)
FAX 03-5739-3024
Operating hour

Note: You must make an appointment by phone in advance.

9:30 - 17:00 (except Saturdays, Sundays, national holidays, and from December 29 to January 4)

Note: Reservations must be made by phone in advance.

9:00 - 17:00 (except Saturdays, Sundays, national holidays, and from December 29 to January 4)

The Money Lending Business Consultation and Dispute Resolution Center is an organization designated by the Commissioner of the Financial Services Agency as a designated dispute resolution organization to receive various consultations and complaints regarding the use of the money lending business.

For more information, please visit the following website of the Japan Money Lenders Association.

Consultation, Complaints, and Dispute Resolution Contact Information  
https://www.j-fsa.or.jp/personal/contact/

Dispute Resolution Procedures (ADR)  
https://www.j-fsa.or.jp/personal/trouble/adr/

If you have any questions or complaints regarding the use or repayment of our products, please contact us.

+81-3-6804-6805